MG
Munib G
1 reviews | Active since Apr 2020
04 Jan 2021, 21:26
Dissgusting Service Provider
SR*** HOW PATHETIC CAN SERVICE GET. TRYING TO CALL INTO THE CALLCENTER AND EDUCATED , STINKING ATTUTUDE AGENTS NOT BEING ABLE TO ASSIST. NO QUALITY CONTROL WHATSOEVER!!!!! LONG OVERDUE FEEDBACK NOT PROVIDED ....PREVENTING MY WIFE OF WORKING FOR OUR HOUSE. I WOULD LIKE THE HIGHEST OF MANAGERS OF VODACOM TO ACTUALLY BE WORTH THE SALARY HE RECIEVES . INSTEAD OF BEING A PERSON THAT ONE WOULD WANT TO SPIT IN HIS FACE...... ONCE AGAIN VERY DISSAPOINTED AS WE ARE THE ONE WHO SUFFERS.
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Replies (3)MG
Munib G's updateReviewer Update
04 Jan 2021, 21:37Nicole Mars- team manager that doesnt deliver her promises
Ricardo withbooi- tells me he is tge highest ranked worker in the callcenter working , there is no team leader or manager on duty, never in callcenter history has an agent worked without a manager on duty. If this is true il apologise for speculating this but if this is not true i want a written apology letter from ricardo for lying to me.
Ricardo withbooi- tells me he is tge highest ranked worker in the callcenter working , there is no team leader or manager on duty, never in callcenter history has an agent worked without a manager on duty. If this is true il apologise for speculating this but if this is not true i want a written apology letter from ricardo for lying to me.
MG
Munib G's update04 Jan 2021, 21:37
Reviewer Update
Nicole Mars- team manager that doesnt deliver her promises
Ricardo withbooi- tells me he is tge highest ranked worker in the callcenter working , there is no team leader or manager on duty, never in callcenter history has an agent worked without a manager on duty. If this is true il apologise for speculating this but if this is not true i want a written apology letter from ricardo for lying to me.
Ricardo withbooi- tells me he is tge highest ranked worker in the callcenter working , there is no team leader or manager on duty, never in callcenter history has an agent worked without a manager on duty. If this is true il apologise for speculating this but if this is not true i want a written apology letter from ricardo for lying to me.
Vodacom's replyOfficial
05 Jan 2021, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jan 2021, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
13 Jan 2021, 15:26Dear Munib Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that Nicole Mars is busy assisting with your query. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Jan 2021, 15:26
Official
Dear Munib Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that Nicole Mars is busy assisting with your query. Regards Vodacom Consumer Website Team
Best regards,