1 reviews | Active since Apr 2019
Dissatisfied service and dishonesty
I took the phone in 25 Nov 2023 she said its 1500 for repairs I even ask if they can keep my photos on the phone she advise another 200 rand I said fine and I told her I'm getting paid the 20 Dec 2023 she gave me the quote and I left then they phone me in the week I must give a deposit and I said why didnt they say that saturday when I was there then they send me a message stating my phone is ready for collection so I went Sunday to collect then it wasn't ready she advise I must pay deposit which I did and now today the phoned me to say the monthly special is finish the phone is going to cost me know 3500 rand
My thing is I was at the shop twice they did not say anything
I refuse to pay the amount of R3600 as when the quote was done I was quoted the special amount
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
