Dissatisfied loyal customer

Good day

Been a Vodacom client for years and I’m so disappointed. So I was due for an upgrade on my data contract and I received a call last month saying there is a a great deal of unlimited data for R340 which on my old contract was paying R300 for 250G, so without I doubt I agreed to the new plan.

Yesterday when I woke up it said I’m out of data and was surprised because i thought I’m on an unlimited data contract.

Went to store in Westwood mall in Durban was told that I’m on a 200G plan but the lady was so kind to lodge a claim for me and received a reference number but still have not received a call.

What’s frustrating is that im out of data and this is a very difficult time seeing that our economy is not well can’t afford to buy data that’s why I trusted Vodacom.

Kindly attend to my situation asap!!

Kind regards Slindile Xaba ***