Dissatisfied customer

I am waiting for over 3 weeks for Vodacom to activate my fiber line. Every day they got a new story as to why it is nit activated. I have been on the telephone every day for 3 weeks for 40 minutes a time and still nothing. They promise prompt service but their service so far has been disgusting. In this critical time when we need to work from home, they could not give a damn about customer service.