FA
Farhana A

1 reviews | Active since Aug 2025

24 Feb 2026, 12:27

Dissatisfied customer

I have not had my issue resolved since June 2025. The billing on my account is crazy, it’s so messed up. Every month a different amount is being debited off my account. I need someone senior to resolve this once and for all. This so frustrating

0
Replies (1)
Vodacom
Vodacom's reply24 Feb 2026, 12:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team