MN
Madge N
1 reviews | Active since Aug 2023
10 Aug 2023, 16:15
DISSATISFIED CUSTOMER
Had a contract with Vodacom for three years and was paying R378 for a Laptop and data. The contract ended 31st of March this year but they still continued to deduct from my account. Have been calling Vodacom since end of March and they always promise to cancel the contract. Today i got an invoice amounting to R584 just for the 20 gigs. This is daylight *******. Please assist me.
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Vodacom's replyOfficial
11 Aug 2023, 07:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Aug 2023, 07:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team