Dissatisfied Customer

On the 30th April 2015 I took my in to repair a cracked screen and I was it could take about 14 days to fix my phone. <br> <br> On the 22nd May 2015 I went to check if my phone is ready and I was told its not yet fixed their still busy with it and I my come back the following Tuesday and the technician who is busy with my phone will contact me. To my disappointment I was never contacted, I the decided to give more time. <br> <br> On the 29th May 2015 I went back to check and I still got the same excuse and promises as the last time.<br> <br> On the 15 June 2015 I check the online the repair status of my phone and it read as follows: Job number ***9 is ready for collection at VODACOM REPAIRS WITBANK ***. Please bring along your ID/Drivers for verification purposes. I then drove there to pick up my phone when I got I was told that my phone it's not yet being repaired. I then decided to log a formal complaint with VODACOM CUSTOMER CARE with the following reference number is S3-88R3J-JZEYR and I was promised to be contacted with two working day and that never happened. I am still waiting for their call. <br> <br> I am very disappointed with the service I have been getting from the Vodacom staff