Dissatisfied as a Community with network

Good Day

On 11 June 2020 we as community we complaint about network issues we stay days without having network people are losing important calls because of network even the local school is failing to run daily activities because of network yet still today we haven't received any means from vodacon to solve this issue the only thing they did was to take 10 numbers of community members to test and escalated the matter and gave us this reference number "Dear Given, We have escalated your query to our Network Team, Reference number - A9-7S13-X4XV".

So as a company don't you care about our community or we are that small that you don't even recognise us as people we can't even join zoom meetings or just to receive an sms. Still today we are having this issue