TO
Theo O
1 reviews | Active since Oct 2018
08 Mar 2021, 17:56
Dissatisfied
Well first of all I'm currently paying more than R500 for my 30gb router now.... I wanted to upgrade to the one day deal with the 58inch smart TV with still 30gb that is R399 a month but according to your system I can't afford it?? How is that possible as I'm now paying almost double that amount?? It just doesn't make sense that after almost 10years of having a contract with vodacom this is the service I receive?? So my 10 years of loyalty should be taken elsewhere?? I'll wait for the end of this contract and CANCEL IT!! Feel free to contact me on my MTN contract number on *** as here my service is appreciated!! And lastly here is the number you can cancel ASAP ***.
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Replies (1)Vodacom's replyOfficial
08 Mar 2021, 19:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Mar 2021, 19:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
