<p>I am very unpleased with the services I have recieved from Vodacom . Last year October I asked for a cancellation quotation and within 3 days i paid the settlement amount to cancel my contract to move to another network . All of a sudden I am having debit orers from Vodacom in April so I blocked them from my account and called . The lady who was attending to my problem very arrogantly told me I must just pay because I owe no explaination was given to me why I owe . Next thing I am with credit bereau so I went to the Vodacom store in Hemimngiways showed the lady all my details and she understood my situation and we resubmitted my proof of payment . Till this day no response I am still blacklisted I am unable to carry on with my life on the 03/10/2016 I called the call centre and asked them to please call me back no one has called me back . I am just told I am handed over to legal department . I am very unhappy and enraged with Vodacom</p>
Dear Customer,
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Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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