WR
Wendy R
1 reviews | Active since Oct 2014
09 Mar 2019, 08:42
Dissatisfied
Once again I get charged for an airtime advance... This is probably the 6th time I have asked that NONE of the other numbers linked to my account are give access, I was assured via email that it is now in order just to receive my invoice and another airtime advance has been charged. I am so over this. I need it credited AGAIN and I would like this issue resolved once and for all. My cell nr is ********** .
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Vodacom's replyOfficial
09 Mar 2019, 11:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Mar 2019, 11:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,