JvdW
Johan van der Westhuizen
1 reviews | Active since Sept 2011
16 Jan 2019, 15:43
Dissatisfied.
Apparent policy change. Unused airtime are now forfeited at the end of the month and not carried over as before.
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Replies (2)
Vodacom's replyOfficial
16 Jan 2019, 16:01Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Jan 2019, 16:01
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Jan 2019, 16:41Dear Customer
Please be advised that the monthly subscription airtime allocated as part of the new uChoose Flexi plans will carry over up to a maximum of two months allocation; recharge airtime does not expire.
See below link for more info:
https://www.vodacom.co.za/vodacom/terms/uchoose-terms-and-conditions
Regards,
Vodacom Consumer Website Team
Please be advised that the monthly subscription airtime allocated as part of the new uChoose Flexi plans will carry over up to a maximum of two months allocation; recharge airtime does not expire.
See below link for more info:
https://www.vodacom.co.za/vodacom/terms/uchoose-terms-and-conditions
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Jan 2019, 16:41
Official
Dear Customer
Please be advised that the monthly subscription airtime allocated as part of the new uChoose Flexi plans will carry over up to a maximum of two months allocation; recharge airtime does not expire.
See below link for more info:
https://www.vodacom.co.za/vodacom/terms/uchoose-terms-and-conditions
Regards,
Vodacom Consumer Website Team
Please be advised that the monthly subscription airtime allocated as part of the new uChoose Flexi plans will carry over up to a maximum of two months allocation; recharge airtime does not expire.
See below link for more info:
https://www.vodacom.co.za/vodacom/terms/uchoose-terms-and-conditions
Regards,
Vodacom Consumer Website Team
Best regards,