dissatisfactory service

I received a call from Wandile in October 2017 he told me about the Vodacom special for a cellphone, voucher and a tablet with airtime included for the amount of R220.00 per month. I then agreed seeing that I will be getting 3 items for a small amount and my cellphone was due for an upgrade. I received the items on the 16 October 2017 via courier and the invoice I signed for had the amount of R239.40. To my surprise on the 1 November 2017 Vodacom debited my account and the amount was R1040.00, I then called them to enquire why the billed me R1040.00 on the 3rd,4th,5th;6th November ( I only remember this names of the consultants I spoke to they are: Noah, Namhla, Thabile and Tinah) until today no one at the call center is able to assist me. What's frustrating is that I get hold of a different person each time I make a call and I was promised that they will collect the phone, tablet and the voucher because I no longer wanted it. I am not willing to pay R1040 each month for gadgets. I'd rather us that money to pay my debts and support my children's. It is unacceptable that you sell items and give customers incorrect information and you are not responsible enough to assist when there is a problem. I am now waiting for a courier since Monday the 6th and guess what when I follow up no one is responsible enough to log my query on the system. They don't even have a record that I called and it is very annoying. Clearly your call center agents are not properly trained to do their jobs please hire people that knows their job and who gets paid for doing the right thing and best customer service. I am very disappointed as this is a day light ******* of my hard earned cash.