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Shirley X

1 reviews | Active since Apr 2026

04 Apr 2026, 09:56

Dissatisfaction with vodacom contract

Dispute Please assist to urgently fix the contract end date reflected as 28 Dec 2028 when I did my upgrade in July 2024. There is absolutely no ways that my 36 months contract can take 4 years & 6months.

In June 2024 I had actually discovered that there was a sim only contract done without my consent and had endless issues with getting that upgrade to be reversed to the point that I thought to do an actual device upgrade which has seemingly turned out to be a disaster.

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Replies (1)
Vodacom
Vodacom's reply04 Apr 2026, 14:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team