Dissatisfaction with Vodacom

I am writing to express my dissatisfaction with Vodacom for deleting my number which I have been using for the past 18 years. I have been disconnected since the 21st May 2024 to date,which has impacted me very negatively. On the 21st May 2024 I wrote an assessment for a job offer and I was promised to be called during the cause of the week, however with the current situation I am doomed. There are various projects that i am involved in that require me to make and receive calls through out the cause of the day. I have contacted the prelegal department multiple times pleading with them not to terminate/delete my number however I was told that they cannot assist me because of the manner their system is configured. I went as far as driving to the head office in Midrand, Vodacom Corporate Park on the 23rd May 2024 hoping to speak to the accounts department face to face but I was only offered an option to call and I spoke to a consultant whom I spoke to the previous day and I offered to make a payment of R2000.00 which I did and the rest it will be on monthly basis however I was told I cannot be assisted because its beyond their control. I also sent email to Vodacom customer care still no response.If Vodacom cannot assist me then who must???Vodacom has buried me alive and took the bread out of my kids mouth.