Dissatisfaction

I am very disappointed with the service that you have been giving me, I had to file a complaint about the Vodacom phone contract due to not being debited on the exact date I agreed on, till today I haven't been debited and the last time I raised this a guys from hello Peter called Sean David's had promised me that I will get a sales call recording to prove that I chose debit order date to be 20th of each month.

June I had to call in to enquire so that I cover the arrears I incurred incorrectly, the most concerned is that I need to opt out of the add to bill airtime linked to this contract and I am not sure if it had been revoked or not. The hello Peter guy Sean David's said they will credit me for 3 months if not 2 and will ensure that I get a call recording from the day this contract was presented and sold to me. He also advised that someone from Vodacom will be in contact to have me opted out on the add to bill airtime that takes my contract above R200 per month, can I please get someone to clarify the status of this contract.