Dissappointing Service

Good Morning<br> <br> I placed an order on the online store for an iPhone Plus 64GB on Wednesday afternoon.<br> A consultant called me yesterday (I unfortunately cannot remember his name) to confirm the order and subsequently sent me an email at around 8:30 in the morning confirming my order.<br> <br> He initially told me the space grey is out of stock and therefore I can only expect it around the 18th. However the gold Is currently in stock and if I want the gold one I would received it on the 7th July 2015.<br> <br> A lady by the name of Malaika was kind enough to assist me. She informed me that infact both the grey and gold are not in stock. She was really kind and sincere and I appreciate her assisting me. <br> <br> My annoyance comes in the initial order confirmation. Why tell a customer one thing when it is not true? I made arrangements to sell my current mobile with the expectation I would receive my new one today. I value honesty and transparency and it was not initially received.<br> <br> I hope Vodacom takes note of this. Staff members like Malaika are few who are willing to assist the client and be honest about it.