Dissappointed in the The Grove Vodacom Cancellation of Contract

Am very unhappy with vodacom the grove. I was there Saturday 6 Dec 2025 open contract for one number. After i open the one number they said i must wait for 24 hours then everything will be fine. I went back there the Sunday 7 Dec 2025. And was very dissappointed because now no one can assist me to activate my apple smart watch with my iphone. On Monday 8 Dec 2025 I deactivate my one number. On Tuesday 9 Dec 2025 I call the store and spoke to the person who assist me. She said she will speak to the manager and come back. She phone back on the 9 Dec 2025 and inform me that my contract has been cancelled i must wait 72 hours then it will be finalize. Friday the 12 Dec 2025 I went to the store to enquire about the cancellation because i did not receive any sms or email confirming my cancellation. The lady who told me on the 9 Dec 2025 that the contract is cancelled went to the manager and he will call me back. The manager call back Saturday the 13 Dec 2025 and inform me the contract has not been cancelled and he will do it. Yesterday 14 Dec 2025 I called again for the cancellation of the contract and someone told me that they don't to cancellations in store and gave me nr to call where i need to pay R587 for my contract to be cancelled. Am very disappointed in the service I receive from The Grove Vodacom. I really hope someone can assist me to cancel my contract because am struggling to get any assistance and am not going to pay anything. This is so dissappointing because when you go for the contract people are fast to assist and when it comes to cancel it is a mission.