DISSAPPOINTED CLIENT

I`m so disappointed with vodacom .I have been their customer for almost 20 years .My account was in arrears not even given the opportunity to make arrangements my number was just deleted on their system and the number that I have been using for all this years as if people don`t go through to hardship especially now when everyone is in need.I have made arrangemnts I acknowledge my debts but i have been told i won`t be able to use my numbers ever again.I call first day when my number was cut off spoke to Thandeka and she gave me turn around time and promise to come back to me on sunday .BUT she never call me and she said she will send sms knowing very well that my numbers are blocked ,Saturday I Call and i also send email and they said they tried calling me since I didn`t give them contact numbers knowing very well that I dont have other numbers 0nly to be told I MUST CALL contact centre and the lady keep on calling me back trying to assist me with bad network .I was promised to be called back until today they send me emails with bad news.