1 reviews | Active since Feb 2015
Dissappering Airtime
Yesterday morning, 22 February, I bought a R110 airtime bundle. After my airtime advance of R10 was settled I was left with R99. I subsequently bough a R10 power inter net bundle and this morning another two R10 bundles of the same type, I was very surprised therefore to my find out out that my available airtime bundle has dwindled to a measly R32.65 and I definitely didn't make any calls yesterday or today.<br> <br> To try and navigate through Vodacom's 082111 Call centre is an frustrating and perplexing exercise in futility and at then have to listen to pre-recorded message of how my available bandwidth might be depleted is even more frustrating.<br> <br> Considering Vodacom's exorbitant rates for pre-paid data as opposed to Telkoms bundles for the same bundles leave and altogether bad taste in the mouth!
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
