Dissappearing Whatsapp Data
I have an issue with vodacom whatsapp data, the data expires before the stated expiry date. this morning i had over 100Mb in whatsapp data but to my suprise all of a sudden I have 00MB. i tried calling the call centre but couldnt get trough. Vodacom please re-imburse my data as this is not the first time this is happening
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Vodacom's replyOfficial
08 Jan 2020, 13:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jan 2020, 13:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
30 Jan 2020, 14:52Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please check your inbox, we have rep**** to you via email. Regards Consumer Website Team
Best regards,
Vodacom's reply30 Jan 2020, 14:52
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please check your inbox, we have rep**** to you via email. Regards Consumer Website Team
Best regards,