ET
Eli T

1 reviews | Active since Jul 2014

21 Oct 2015, 23:08

Dissappearing Data

Used the Vodacom menu to obtain detailed balances on my remaining data in my data bundle. At 8:39am I had 1.99GB remaining until 30/11/2015. At 22:28 I did this again and this time I had 0GB remaining. It can be difficult to estimate usage but I didn't use much throughout the day, no movie downloads etc. I then check my data usage for the day in my cell settings and it says 170MB. Perhaps it measures usage slightly differently but more than 10 times more??

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Replies (1)
Vodacom
Vodacom's reply22 Oct 2015, 07:06
Official
Hello Eli_123,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team

Best regards,