dissapoointed

I renewed my conract with Vodacom did a upgrade on February decided on a sony z3 xperia, this phone started giving me propblems from 3 months battery swoll up and phone got air and went open. Now my charging port does not work phone does not charge phone was sent in for this problem directly back after repairs and accuracy test it was sent back again for the same problem.<br> <br> Got a pathetic loan phone on which I cannot do any of my business on, cant do banking have to go into bank to get my responsibilities done. I have been phoning in and out to customer care, telling numerous of Vodacom call centre agents that I want a new phone because this phone has been giving met trouble after 3 months, I use my phone for business purposes mainly so this is a big loss for me. The Branch in Hartbee****rt is great but can only do as much because of all the steps the need to follow via Vodacom.<br> <br> I am so disappointed its been nearly 2 weeks now without a proper phone...and I am seriously considering moving to another network and would motivate anyone not to sign up with Vodacom, no real answers I only get transferred from one Vodacom call centre agent to another. frustrated