1 reviews | Active since Dec 2016

09 Mar 2017, 11:00

Dissapointment

<p>Hi. Ive had yet another dissapointing service from vodacom. NOT with the perdon who hrlped us but with vodacoms service. My husband and I both upgraded on 1 March 2017. I thought being at the beginning of the month my package will go over to the data plan as I requested, but alas no, I was yold that it would only take effect next month . Now on sunday we received our devices and my husband received his once off data with his cellphone, he didnt have to wait unyil next month. Really dissapointing :-(</p>

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Replies (2)
Vodacom
Vodacom's reply09 Mar 2017, 12:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update09 Mar 2017, 12:51
Reviewer Update

Dear vodacom

Thank you do much. I really appreciate your assistance.