MH
Mikhongelo H
1 reviews | Active since Jan 2023
12 Jan 2023, 19:03
DISSAPOINTING SERVICE
I am very dissapointed by the service I received from Vodacom. I purchased an iphone 11 from their website and paid for it cash. Till today, 3 weeks later, I haven't received my phone. No one from Vodacom has attempted to contact me and when I call their consultants are rude and hang up.I call everyday and no one is assisting. All I want is my money back!!!!. Don't buy anything from them online
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Vodacom's replyOfficial
13 Jan 2023, 08:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jan 2023, 08:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team