AS
Anna S
1 reviews | Active since Nov 2015
28 Oct 2024, 17:34
Dissapointing service
I logged a complaint in September and a consultant phoned me. He advised that they will refund my account and that it will take 7 to 14 business days. To date have had ne refund as yet. Very dissapointing that they failed to deliver yet again.
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Vodacom's replyOfficial
29 Oct 2024, 08:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Oct 2024, 08:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team