Dissapointed..angry customer with vodacom

Vodacom is the most diassapointing service provider ever....I had ***** lines added to my account since February 2018..upto date nothing is resolved..yet Vodacom say it has been resolved. This is my second review complaint. .Vodacom says I'm owing them money but I am upto date with my payments for my existing contracts. When I phone Vodacom the staff cannot assist me...they always put me on hold and I get no satisfaction from them. ..Vodacom staff are useless and inefficient. .Vodacom is negligenthe. .how can they issue contracts to anyone without my identity document and authorised signature..Vodacom is a *****. .u cannot trust their staff. They are causing me so much inconvenience. I am sick of Vodacom. I will never recommend Vodacom to anyone..I cannot upgrade my contract because they say I'm owing them money. I will cancel my contracts with Vodacom. . Cell c and MTN are the best. They have no such issues. The most annoying service provider is Vodacom