Dissapointed with Vodacom

My contract lines (3) were disconnected on friday 10/7/2020. I made a payment of R2680.00 which vodacom failed to unblock my lines till the following day 11/7/2020 until i made numeurous calls to unblock my lines which vodacom failed to do automatically. However today Monday 13/07/2020 i get a call from vodacom by a gentleman named Phillamon Diale who seemed to call me with incorrect information and was a total waste of time with his call. Soon after speaking to him my lines have been blocked again. My account is up to date with only July invoices which is due on the 31st. I would like to find out why i have been disconnected and who will be liable for unblocking fees ? As it seems that this is vodacoms way of extracting money from us for their gain. Please assist kindly