Dissapointed with Vodacom

<p>Im so disappointed with Vodacom, my contract ended last year and i phoned in Sepetember to cancel my contract unfortunately they didnt. January i phoned again because they were still debiting the same amount again they didnt cancel it. This month on the 6th i ohoned again they said they will investigate and respond within 72 hours but nothing happened. Yesterday i phoned i was transfered from department to department and they said theres no proof that i phoned. I just want my money back</p>