MM
Matilda M

1 reviews | Active since Apr 2017

09 May 2017, 10:21

Dissapointed with service

<p>I logged a complain about Vodacom a week ago it toke them a while to reply, and when they did the guy I spoke to could not assist me with my problem so he sent my quary to the relavent department (as he told me) I was sent a sms as proof that he had sent the requst and I was informed that I would be contated in two working days and they have'nt </p>

0
Replies (1)
Vodacom
Vodacom's reply09 May 2017, 11:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team