Dissapointed to be a Vodacom Customer

Firstly it started with receiving an sms to say that my tarrifs were being put up, which I don't mind paying.<br> <br> when I contacted Vodacom Head office in Midrand to sort out this issue and to see if they would give me an early up grade as I was expected to pay the increase the lovely lady who helped me said that all was sorted out and that all I needed to do was call *** and that they will assist me in doing the upgrade.<br> <br> well it turns out those people working in that department have no customer service at all as he fought with me making all excuses in the book as to why he wasn't going to do my upgrade.<br> <br> so my warning is be careful they putting up tarrifs and wont assist in doing an early upgrade unless it benefits Vodacom