Dissapointed once again by vodacom

I just had a very experience for the third time with vodacom.I was upgrading my contract again and again they f@@@ it up by providing the wrong number to ram which i only use for internet only.its a 10 inch tablet which is so hard to carry around in your handbag which is why i choose to keep at home.

When I was speaking to the consultant at tgeir call centre on the 13th of march 2018 at around 11:34 doing the upgrade I specifically told her that for delivery they should contact me on my ********** 183 no. When RAM called me on monday 19nth March for my delivery they used my 060******* which I didn' t mention to the consultant at all during our conversation of my upgrade.it was one missed call.after waiting for the call on the same morning i decided to call back online orders to find out about my upgrade on the and I was told by a very unfriendly consultant that my order was with RAM Couriers and provided their number for me to call.when i called them i was told by Kathy their driver had left already leaving my parcel at their depot because they couldn't get me.I was also told since they don't deliver on holidays which was the 21st of March I would get my parcel on Thursday and that Vodacom provided them witn my 060******* and not my 079 no.I called back vodacom upgrades between 09:22 and 09:37 and demanded to speak to the supervisor and Shareen was called by the consultant.My son's suprise Birthday done by my whole family was on Tuesday the following day to this drama and the cellphone was my present to him.While speaking to Shareen,Kathy from RAM called to confirmed delivery for friday since their come to my area only on Mon and Fri only and not Thursday.I told them if my parcel or device was not delivered I''ll be then left with one choice to cancel my contract with vodacom.today is the 23rd I'm still Shareen called back to tell me that when he checked with Ram they informed her that Kathy had said parcel wasn't wanted by me and must be returned.I called Ram to find out what was going on and I was told the same thing by another lady which i told to change the note written that i wanted to send it back on their system for the parcel to be still delivered to me on friday 23rd March. This is happening to me for the second time to have a device returned to their warehouse because their consultant don't listen to you when you speak and i have some of the recordings of my conversations which I will be uploading to the web.I think its about time I ended my contracts with vodacom and continue with telkom which I was trying a as prepaid right now and I must say is the best at the moment.Lastly I have to say that my son who was supposed to be using that device is very disappointed and yeah now he knows,its nolonger a suprise.He has always supported and chose vodacom has lost interest in waiting for his order.I'm nolonger suprised why my family members and my friends have all left vodacom.