rA
rudi A

1 reviews | Active since Apr 2013

03 May 2017, 13:50

Dissapointed in Vodacom(NO SIGNAL)

<p>When will my signal queries be resolved????? i cannot use my data devices in Genadendal!! I have been promised feedback within 7 days and nothing yet! Why does the Vodacom apps menus not work to chat with consultant or log a complaint. I am using MTN so I cannot contact the call centre.</p>

0
Replies (1)
Vodacom
Vodacom's reply03 May 2017, 14:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team