rA
rudi A

1 reviews | Active since Apr 2013

18 Apr 2017, 14:28

Dissapointed in Vodacom(NO SIGNAL)

<p>I have two portable router contracts with Vodacom and I cannot use them when visiting my in-laws at a small town called Genadendal in Western Cape. It’s a small historical town for church goers! I don’t understand how and why I must drive 2km to the affluent Greyton filled with foreigners that does not speak or understand a word of Afrikaans but they have full signal strength when the poor church going community gets nothing!!! I guess Vodacom is first waiting for a strip club or mall to open in this town before looking at providing them with decent internet connectivity!! My contracts are rendered useless if I cannot use them in Genadendal!! I had to purchase a MTN sim to read emails and work from home.</p>

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Replies (1)
Vodacom
Vodacom's reply18 Apr 2017, 15:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team