1 reviews | Active since Nov 2016
Dissapointed in Vodacom
<p>I have always loved Vodacom service however i am waiting for my replacement phone and have been transferred from department to department. Yesterday a consultant had given me confirmation that my replacement phone will be sent and today vodacom cannot find the refernece number. I ordered a iphone online and I have not used the phone. There was a technical error so the consultant has agreed to replace and swop my phone. I amcurrently with no phone for 2 weeks cause of the sim swop that never works. Please Please can i just get my phone as this is such a great inconvienience. for work as well. Please contact me on this number ********** 566 My number that i have done the upgrade on is ********** 375</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Vodacom, can someone please assist me. Why is it taking so long for someone to assist me. Please contact me on ********** 635. I have no phone at the moment and this is getting urgent.
Hi Vodacom, can someone please assist me. Why is it taking so long for someone to assist me. Please contact me on ********** 635. I have no phone at the moment and this is getting urgent.