AS
Anzell S
1 reviews | Active since Mar 2012
23 Jan 2020, 08:38
Dissapointed
I am so sick of Mondo that claim they are from Vodacom They kee"p putting my Vodacom account in arrears after i have cancelled my subscription with them I have called their helpdesk 4 times and they are still debiting me. I have cancelled services THEY THE WORST TO DEAL WITH I keep calling Vodacom for help because MONDO wont stop invoicing me!! They are messing with my credit record with VODACOM I have been a Vodacom client for more than 10years and im disappointed by the assistance I am getting I have no idea what to do anymore
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Vodacom's replyOfficial
23 Jan 2020, 11:38Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jan 2020, 11:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team