LM
Lerato M
1 reviews | Active since Dec 2019
19 Dec 2019, 09:18
Dissapointed customer.
I had a contract with Vodacom in 2017 and I cancelled the contract a month prior to it ending.Vodacom continued to debit my account evethouh the contract had ended. I contacted vodocom numererous times to make them aware that they must stop debiting my count because the contract had ended. evetually stoped their debits from my account. I recently app**** for a new contract with the same service provider and I was told that i still owe them and they are in the process of handing my account over. I'm so dissapointed with Vodacom.
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Replies (2)0
Replies (2)Vodacom's replyOfficial
19 Dec 2019, 09:34Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply19 Dec 2019, 09:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
LM
Lerato M's updateReviewer Update
19 Dec 2019, 14:44My account is handed over and I'm also consulting with my lawyer. Bringing it on Vodacom
LM
Lerato M's update19 Dec 2019, 14:44
Reviewer Update
My account is handed over and I'm also consulting with my lawyer. Bringing it on Vodacom
