1 reviews | Active since Feb 2016
<p>I would like to know after being a customer of vodacom for more than 10 years and spending a substantial amount of money more than what is required to become a platinum client, i requested to change my contract to platinum as was told that the amount spend is structureddifcerently, and that a single contract needs to exceex the said amount, whchis R2500 per month, now my contract is the highest VIP Red account with unlimited calls and sms's.</p> <p>So how would i spend more money than the R1999.00 for unlimited calls, so you cant become platinum, even if i pay a monthly bill more than R4000 per month, i am sure there is service providers that will look better after clients than vodacom, i am so so dissapointed.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Heman
Kindly be advised that feedback has been provided via email.
Have a pleasant day further.
Regards,
UW
Best regards,
Dear Heman
Kindly be advised that feedback has been provided via email.
Have a pleasant day further.
Regards,
UW
Best regards,
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