Dissapointed by the service.

<p>Am really dissapointed by the service received from Vodacom .</p> <p>Am fuming with the incompetence received.</p> <p>I bought a phone last month and was over-debited on the first month an they told me that they will refund the difference and that was 3 weeks ago. the refund was never done and when i call they keep me on the line and transfer me from one person to the other because none of the agents are able to assist me.</p> <p>Its past my debit date and they have not even send me data am stuck with the useless phone and cant do anything. I would like someone to call me and just arrange this phone to be taken back,am fed up of holding the line.</p> <p> </p>