MC
Micaela C
1 reviews | Active since Dec 2022
09 Jan 2026, 08:35
Dissapointed
How is it that I cannot get through to customer care? I have to also physically go to the store, and they are of no help, and it's been more than 2 months already.
I need my phone to be sorted out today still and someone who can assist me without me having to drive looking for a Vodacom store that has consultants who actually know how to assist
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 Jan 2026, 09:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jan 2026, 09:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
24 Feb 2026, 17:01Dear Micaela,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
We have been unable to reach you telephonically regarding your query. Please refer to the email sent.
Kind regards, Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
We have been unable to reach you telephonically regarding your query. Please refer to the email sent.
Kind regards, Consumer Website Team
Vodacom's reply24 Feb 2026, 17:01
Official
Dear Micaela,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
We have been unable to reach you telephonically regarding your query. Please refer to the email sent.
Kind regards, Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
We have been unable to reach you telephonically regarding your query. Please refer to the email sent.
Kind regards, Consumer Website Team