kM
katlego M
1 reviews | Active since Jul 2013
03 Oct 2024, 06:21
Dissapointed
Received an sms that my Sim card will be Sim swapped in 3hours.have been trying to call 082135 takes me straight to useless Tobi. Vodacom has no urgency.I will rather port to service providers that won't make me talk to robots
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Oct 2024, 08:19 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Oct 2024, 08:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
kM
katlego M's updateReviewer Update
14 Oct 2024, 15:49I still have same problem and receive same smses. Very useless Vodacom. I am going to port my number for good
kM
katlego M's update14 Oct 2024, 15:49
Reviewer Update
I still have same problem and receive same smses. Very useless Vodacom. I am going to port my number for good