WS
Witnes S
1 reviews | Active since Jul 2023
02 Dec 2023, 17:36
Dissapointed
I ordered a a tablet this month early using my vodabucks they delivered a wrong parcel the delivered a speaker which is 900 vodabucks and the tablet is 2900 vodabucks I said its fine because I don't want to cause any drama they must return my 2000 vodabucs
Secondly I ordered 4 items they canceled my order took all my vodabucks they didn't return them
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Vodacom's replyOfficial
04 Dec 2023, 08:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
Vodacom's reply04 Dec 2023, 08:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team