Dissapointed

Vodacom contacted me swiftly after my complaint but none of their promises materialised leaving me exactly where I was with my complaint in the first place. Vodacom is getting rich off random charges they add to your account not even my bank charges me R100 for a returned debit order!!! I would like to know how Vodacom came up with that gem how do they justify charging R100 on a returned debit order if my bank only charges R5 and should I refuse to pay the R100's that has been loaded on my account they will suspend my service or they will blacklist me once my contract expires. You just can't win!! I'm very disappointed that a large company like Vodacom can treat loyal customers like this I will most definitely not support Vodacom in the near future!!