LP
Liza P

1 reviews | Active since Sept 2017

26 Apr 2018, 15:21

Dissapointed

Hi this is now my second complaint about vodacom my data and airtime are just dissapearing for the hundred time allready im done with vodacom gonna import my num to another cellular company.Im using vodacom for how long now and never had i any issues with them but lately theyre data charges is way to expensive.

0
Replies (2)
Vodacom
Vodacom's reply28 Apr 2018, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply30 Apr 2018, 07:35
Official

Good Morning Liza

Please see http://www.vodacom.co.za/vodacom/services/data/manage-your-data for tip on how to manage your phone's usage.

Kind Regards

DL

Best regards,