1 reviews | Active since Oct 2013
Dissapointed
<p>I called Vodacom on the 10/08/2017 at 10:01 on 082111 and spoke with a consultant who dropped the call while speaking trying to get informaion regarding my upgarde i then tried again at 10:36 and spoke with Hlobisile from the online department and we discussed the upgrade and she advised that she can assist i then told her the deal i wanted to ugrade to and if you go to the Vodacom website it is there as the deal of the week but guess what the deal is not available yet and only from the 22/08/2017 as per Hlobisile, i then ask if it was an error on the site and she agreed that it is an error meaning it is a false marketing strategy that Vodacom is practising, shocked for days that i was hooked by this deal of the week meaning it was the deal for this week and now i have to wait until the 22/08/2017 and have to go back home to share with my kids that the deal it was a false Deal of the week done by Vodacom and they must wait until the 22/08/2017 since Vodacom dissapointed us and i wonder if my kids will be happy with the feedback knowing how kids are</p> <p> </p> <p>very very dissapointed about Vodacom Deal Marketing strategy...i will let people know that they must not believe what they see on the vodacom catalogue cause it might be a false one the best thing to do is to call their call centre that might even dropp your call before assisting and ask if the deal is true or we are just fools which is what Vodacom thinks of us</p> <p> </p> <p>yesterday i nearly went to the Vodacom branch to query but i then thought it was best to call and not waste petrol driving to them but now i still wasted my time also and i even tried registering on the site but guess what the system tells me that my contract cell number is not recognised ..funny how the system works</p> <p> </p> <p>hoping to get feedback regarding the deal of the week and the false story called marketing.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
I will be awaiting your call.
Regards
Ntladi
Good day
I will be awaiting your call.
Regards
Ntladi
Good day
is the matter still being invistigated as the response was that i will be called in due course and till now i am still waiting for due course to be called for feedback.
Regards
Ntladi
Good day
is the matter still being invistigated as the response was that i will be called in due course and till now i am still waiting for due course to be called for feedback.
Regards
Ntladi
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
Best regards,
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
Best regards,
