1 reviews | Active since Jan 2016
I have experienced the worse service ever the consultants could not assist me. Vodacom has handed me over to a legal department saying I'm not paying but every month the deduction went off it's on my statement when I showed the legal department they were not interested Vodacom never notified me of any arreas in my mind I'm thinking everything is fine payments going well I feel disappointed in Vodacom can at least have warned me but I still feel to that I'm unfairly treated I would like this case to be investigated and should come back to me and explain... Today I speak to the Vodacom consultant I ask y is Vodacom stil deducting monthly but iv alrdy made arrangements with the legal team now she wants my bank statements to see if they are deducting how can I pay the legal department n Vodacom this is messed up and then she tells me that when I'm done with the lawyers I'm still gonna have to pay the contract finish how the hell.... I need this matter to be sorted out asap. Vodacom is messing up my credit score and I don't feel it's right what you do to your customers il never in my life open a contract with you again or recommend anyone. Until this matter can be resolved il nva trust Vodacom again cos I feel there is a mistake sum where.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Kylie
Please note that feedback has been provided to you via email.
Regards,
RJ
Best regards,
Dear Kylie
Please note that feedback has been provided to you via email.
Regards,
RJ
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.