zvdm
zelna van der merwe
1 reviews | Active since Dec 2013
29 Nov 2019, 13:28
Dissapointed!
We have been customers of vodacom for years. Decided to get uncapped fibre with them in June. So sorry we did. Every now and then we are completely without wifi, sometimes for 24 hours. Now it is even worse. We have been without service since yesterday morning. No internet, no calls (make or receive). Cannot get through to call centre. I hope someone from vodacom will read this and do something to restore service!!
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Vodacom's replyOfficial
29 Nov 2019, 14:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply29 Nov 2019, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team