Dissapointed

<p>I am really sad to do this, but I just don’t know where to turn to anymore.</p> <p>I have always been an ambassador of Vodacom, I have never received bad service etc..</p> <p>I took out a new contract and it was approved. I was contacted back and told it would be delivered last week Thursday. Today I called Vodacom 7 times, was cut off twice. Eventually I got the RAM track number.</p> <p>I contacted RAM only for them to tell me they got the incorrect contact and delivery details from Vodacom.. I had to call Vodacom again a couple of times to try and get the contact and delivery address corrected. I initially took out the contract for my daughter’s birthday, which now was a week ago. I am very disappointed at the service and you can hear in the call agents voices that they are just not interested. I understand systems go down and they deal with a lot of pressure.</p> <p>Whilst talking to them I get cut off, I do have their names but it would be wrong to publish on this platform.</p> <p>Please can someone just help me correct the delivery address with RAM so I can receive my parcel.</p> <p>Thank you</p> <p> </p>