DZ
Deon Z
1 reviews | Active since Jan 2011
23 Feb 2022, 22:32
Dissapearing money from Vodacom
A week ago I noticed my money dissapearing from my account. I phoned Vodacom and spoke to a lady named Brenda. She investigated my complaint and promised to write back the money,but never did. I tried in vain to contact her again. And to date my money is still not written back.
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Vodacom's replyOfficial
24 Feb 2022, 07:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Feb 2022, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team