Dissapearing funds with NO warning

<p>At the time of writing this reveiw, I have been waiting 9 minutes for customer services to answer.</p> <p> </p> <p>I did some online shopping using my phone as a wifi modem - on my phone i have a data usage tracker. Before i started i checked and I had about R50 airtime, and 780mb data. This isnt the first time I've used my phone for this purpose, and always check my data usage, and it always corresponds when i check again with vodacom, except tonight! an hour in, my data tracker said i had utilised 380mb - but my internet was not working. When i went to cjeck what my balance was, everything was ZERO! How is this even possible!!!!!!! Not even a warning sms as per usual. Just. Gone. Vodacom - I want my data and airtime back! This is blatant thievery!</p> <p> </p> <p>OH, and STILL no one has answered... I've been on 14 minutes now waiting for a consultatnt to answer.</p>